SMS Privacy Policy

At Brian's Tree Service, we believe tree care should feel simple and stress-free. Our goal is to help homeowners breathe easy, knowing their property is in good hands—and that includes knowing your information is safe. This SMS Privacy Policy explains how we collect, use, and protect your information specifically regarding our text messaging services.

 

1. Information Collection and SMS Consent

 

We collect your phone number only when you voluntarily provide it to us (e.g., via a website contact form, a quote request, or by texting us first).

 

Important Disclosure: By providing your phone number and checking the box to receive text messages from Brian's Tree Service, you provide your explicit consent to receive recurring automated marketing and informational text messages (e.g., appointment reminders, quote updates, and service follow-ups).

 

Checkbox Not Pre-Checked: We utilize an explicit "opt-in" method. You must manually check the consent box to agree to receive messages.

 

Optional Consent: Providing consent to receive SMS is entirely optional and is not a condition of any purchase or service from Brian's Tree Service.

 

2. How Data is Used

 

We use your information solely to communicate with you regarding your tree care needs, including scheduling, estimates, and project updates. We do not use cookies or tracking pixels within our SMS communications.

 

3. SMS Opt-In & No-Sharing Policy (Strict Compliance)

 

Brian's Tree Service values your privacy. We will never share, sell, rent, or lease your personal information to third parties for marketing or promotional purposes.

 

CRITICAL: Mobile information and SMS opt-in data will not be shared with any third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

4. Message Frequency & Rates

 

Message Frequency: The number of messages you receive will vary based on your requests and ongoing service needs.

Message & Data Rates: Standard message and data rates may apply from your wireless carrier depending on your mobile plan.

 

5. Opt-Out Instructions & Support

 

You have full control over the messages you receive.

 

To Opt-Out: Text STOP to our number at any time to unsubscribe. You will receive one final confirmation text.

To Get Help: Text HELP to our number for assistance, or contact us directly at (402) 427-0535 or hannah@btreeservice.co

 

6. Data Security Practices

 

We implement industry-standard security measures to protect your phone number and message history from unauthorized access or disclosure.

 

7. User Rights & Age Restriction

 

You have the right to update your information or withdraw your consent at any time. You must be at least 18 years of age to opt-in to the Brian's Tree Service SMS program.

 

8. Carrier Liability Disclaimer

 

Mobile carriers are not liable for delayed or undelivered messages.

 

For more information on our general data practices, please view our full Privacy Policy and Terms of Service.